Grievance redressal

Nipun News is a digital news publisher. Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a grievance officer to receive and resolve readers' complaints about anything published on our website, app or e-paper.

Grievance officer

• Name: Landeri Ravi
• Designation: Grievance Officer, Nipun News
• Nipun India Skill Development and Training Pvt. Ltd.
• Address: Beside Siddhi Vinayaka Temple, near the bus stand out gate, Korutla, Jagtial district, Telangana 505326, India
• Email: info@nipunindia.com (subject: "Grievance")
• Phone: +91-9490071681 (Monday–Saturday, 10 am to 6 pm IST)

What you can complain about

• Wrong facts, a misleading headline or a misleading photograph in a story
• Content that harms your reputation or invades your privacy
• Your photograph or writing used without permission (copyright)
• Content that reveals the identity of a child or of a victim of sexual violence
• Content that incites hatred on the basis of religion, caste or region
• Advertisements

For small errors (the spelling of a name, a date) the process on our corrections page is faster.

What to include

• Your name and a phone number or email address
• The link (URL) of the story, or the e-paper date and page
• Which part you object to, and why
• Any evidence (documents, photographs, links) that supports your complaint

How quickly we respond

• We acknowledge every complaint within 24 hours.
• We examine it and tell you our decision within 15 days.
• If the complaint is upheld we correct the story, remove it where necessary, and record the change publicly at the end of the story.

If you are not satisfied

If you are not satisfied with our decision, you have the right to approach the self-regulating body and the oversight mechanism of the Ministry of Information and Broadcasting provided for in the Rules above. We will cooperate fully and share the record of your complaint with them.

Your details

We use the details of the person who complains only to resolve the complaint. We do not publish them and do not share them with anyone unless the law requires it.